Effective Date: January 2024
At Exceptional Learning and Arts Academy, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, use our services, or enroll in our courses.
1. Information We Collect
We collect personal information that you provide directly to us, as well as information that is automatically collected when you interact with our services. This may include:
Personal Information: When you register for courses or create an account, we may collect personal information such as your name, email address, phone number, billing information, and demographic details (e.g., age, location).
Usage Information: We automatically collect data about your use of our website and services, such as your IP address, browser type, device type, access times, and pages visited.
Payment Information: For processing payments for courses, tuition, field trips, and other activities, we may collect credit card information or other billing details. However, payment processing is handled securely by third-party providers. We do not store payment data unless we have obtained written consent.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and improve our educational services.
To process your registration, enrollments, and payments.
To communicate with you, including sending course updates, notifications, and other relevant information.
To personalize your experience on our website and offer recommendations based on your preferences.
To comply with legal obligations or resolve disputes.
3. Sharing Your Information
We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering course content.
Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if necessary to protect the rights, property, or safety of Exceptional Learning and Arts Academy, our students, staff, or others.
4. Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
Access and Update Your Information: You can access, correct, or update your personal information by logging into your account or contacting us directly.
Delete Your Account: You can request to delete your account and all associated data. Please note that some information may be retained for legal or operational reasons.
Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails by following the unsubscribe instructions included in the emails or contacting us directly.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience and analyze website traffic. Cookies are small files that are stored on your device. You can control cookie settings through your browser, but disabling cookies may affect the functionality of our website.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
8. Children’s Privacy
We do not knowingly collect personal information from children 13 years of age. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to remove such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Exceptional Learning and Arts Academy
P.O. Box 550912
Jacksonville, Florida 32255
Elaaschool.org
Admin@ela-academy.org
323-282-3522
This Privacy Policy is designed to inform users about how their data is handled.